Frequently asked questions

GENERAL FAQ

What is Cold-pressed Juice?


Cold-pressed creates a shelf life of 6-7 days depending on the amount of acidic or alkalinity in each juice. Real cold-pressed juice is made using a two step process. Chopping the produce with a grinder, then pressing slowly using thousands of pounds of force while its wrapped in a filter bag. Creating the best high quality juice straight off the press.




Is Blue Faces Juice Organic?


Yes. Our complete line of products available are put together with produce from our wonderful local organic distributors. Happy Dirt & Harmony Farms.




The enviromental impact?


As a result of being organic, our juice bottles are BPA FREE with the labels printed on rather than plastic wrapped for a easier recycling process.




Can I drink Blue Faces Juice after the expiration date?


No, we do not recommend drinking any Blue Faces products past the expirataion date.




Do you ship nationally?


Yes, If you order a Juice cleanse we ask that the order is placed 48 hours in advance. This helps us accomodate you at your best convience. All orders are shipped cold with ice packs to assure the product is fresh upon arrival. All North Carolina orders can be shipped next day from the completion of order. If an order isnt placed prior to thursday's at 12 noon the order will be shipped out Monday or Tuesday. All Friday orders automatically roll over to the following week for shipping. All national orders placed after 12 noon on Wednesday will automatically be shipped out on the following week to prevent any orders from sitting over the weekend.




What is your ecommerce cancellation return & refund policy?


Each juice is made with passion and our best efforts. Because our juice is perishable, we do not accept returns. However, we are commited to customer satisfaction we offer replacement/refunds when warranted. If you made an online order by mistake we only offer cancellation/refunds for orders that have not been shipped. Please reach out to support@bluefacesjuice.com if you wish to adjust or modify an order you've placed before it ships or if you arent completely satisfied with an order. For subscriptions: if you wish to skip or cancel your monthly subscription, you can do so by logging into your online account.




Why should I do a Blue Faces Juice cleanse?


Periodically the digestive system needs a break from consuming so much solid food on a daily basis. We are here to offer this alternative through cold-pressed organic juice. The goal is to eliminate toxins from your body and creating a healthy balance.




Local Delivery Schedule


Online Delivery Schedule MON.- FRI. ORDERS (by 12pm) - Delivered next day (Juice Cleanse ordered on Friday will be delivered Monday) SAT ORDERS (by 12pm) - Delivered MON SUNDAY CLOSED - All orders for all areas require a $24 minimum - Request for early delivery are considered, but not guaranteed.





DIETARY CONCERNS FAQ

Can I drink your juices if I am diabetic?


We rather play it safe and recommend not having it because the amount of natural sugar in the fruit that is used to make juices. It is always better to consult with your doctor concerning any dietary changes.




Can I drink Blue Faces Juice if I am lactose intolerant?


Absolutely! All Blue Faces products are dairy-free so this should not be a concern.




Can I drink Blue Faces Juice if I am on a Gluten-free diet?


Yes. Our products are also gluten-free.




Can my kids drink Blue Faces Juice?


Yes it is safe for kids and they usually have the best reactions to drinking our products.




Can I drink Blue Faces Juice if I am pregnant?


While there has been pregnant woman to drink and enjoy Blue Faces juice we still recommend that you consult with a doctor to be safe.





JUICE CLEANSE FAQ

What's the best time to order a cleanse from your website to fit into my ideal timing/plans?


We recommend all juice cleanse orders to be placed atleast 48 hours from the time of wanting to start the cleanse. For example If you want to start a juice cleanse on monday we recommend you place the order on a friday. If you want to start a cleanse on a wednesday we recommend you order on a sunday. All online orders placed are shipped from Raleigh, NC. Our products are perishable so we ship them with cold ice packs. This will help make sure the order you are expecting arrives cold ready to consume and enjoy. If you have any questions about how to time an order correctly please dont hesistate to reach out to support@bluefacesjuice.com Thank you.




Does it matter what order I consume the juice?


Yes. We have created a cleanse schedule included in your order. The order you consume your juices in can affect the way you absorb, and digest the nutrients. Our juice cleanse starts with an immunity shot (Lemon squeeze) which is also great for disgestion this item has cayenne pepper which helps jump start the metabolism.




Will I be hungry on the program?


Yes. It is an smiliar adjustment to any diet changing programs it usually takes 1-2 days to get adjusted. This is completely normal as the body adjust to consuming juices only. Our cleanse is not designed with an additional breakfast option. If you become hungry we recommend light snacks such as raw fruits and vegetables, broth-based soups, sweet potatoes, and avocado.




What if I want to do a cleanse longer than 3 days?


We have the option to do a 1, 3 or 5 day cleanse. We recommend the 3 day cleanse at the most because its effective enough to give your body the break it needs from consuming solid foods. Anything past a 3 day cleanse we recommend consulting with a doctor if you want to customize a cleanse most appropriate for your situation.




Do I need any preparation prior to the cleanse?


In order to help jumpstart the cleanse. We recommend cutting out alcohol, excessed salt, processed foods, bread and white flour products also any refined sugars a day or two before. Consume more fresh fruits and vegetables. We recommend always consulting with a doctor prior to any nutritional program.




Are there any side effects to Blue Faces Juice cleanse program?


Some people experience dizziness, fatigue, headaches and moodiness. We recommend drinking more water and making sure you rest. This completely normal.




Can I do the cleanse if I am pregnant or nursing?


No. We do not recommend juice diets while being pregnant or nursing. If you decide to do this anyways please consult with your doctor.




Is it okay to workout while doing a juice cleanse?


Yes! Doing moderate exercises helps support the process. If you are doing more intense exercises we recommend you consuming more calories to balance things out.





BLUE FACES PURIFIED ALKALINE

Why Blue Faces Alkaline Water?


When a reverse osmosis process is applied it removes good substances such as calcium and magnesium, along with bad substances such as pesticides, heavy metals and pharmaceuticals. The water remineralization process of Blue Faces water adds beneficial substances such as calcium carbonate and Corosex (Magnesium oxide).




Eco-friendly?


Blue Faces is the first water company with a labelless bottle. We are firm on no labels which results in easier recycling. The bottle is also BPA FREE.




Why is it beneficial to alkalize the body?


Results in more nights of peaceful deep sleep, an increase in energy, a reduction in weight, mental alertness, improves memory, generates healthier tissues, supports a healthier heart. For any questions or concerns please contact bluefacesalkaline@gmail.com





WARNING: This product has not been pasteurized and, therefore, may contain harmful bacteria that can cause serious illness in children, the elderly and persons with weakened immune systems.